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Conditions Of Sale
We provide an easy to use chat feature on our website where you are welcome to verify the availability of products and current promotions.
To offer the smoothest and fastest possible service, minuman.com uses only GoJek and RPX couriers. Delivery estimates are quoted at the time of order.
Instant delivery orders will be fulfilled up to 1hr before close of business, 7 days a week.
Same day and next day orders received after 12.00 (noon) will be fulfilled the following day.
Please write any special requests in the area provided at the time of order. (Specific delivery details, please use regular brown box, no plastic, etc…)
For ‘MINUMAN RESERVE’ items, please contact us to arrange personal delivery details. Safety guaranteed.
All our products are guaranteed 100% original.
We ensure the safety of all shipments by utilizing bubble wrap specially created for bottles and an additional cardboard box for all orders.
All products leave our outlets intact, but on the way to their destination, accidents can happen.
If you receive an item that isn’t 100% to your satisfaction, please contact us and we will assist you with the fastest and most appropriate solution.
Refund and exchange claims for broken, damaged, leaking or missing items, customers must provide adequate evidence. We will evaluate case by case and communicate with you directly.
Our website is intended for use by adults aged 21 years or older who reside in Indonesia
Occasionally, we will offer a gift as part of your purchase. However, sometimes demand is higher than expected. We recommend you contact us to verify all goods are available before placing your order.
We will always strives to provide the best possible customer service at all times and to every order.
Thank you for your support and we hope you enjoy your experience with minuman.com.
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